Shipping policy
At DAYLY, we will do everything we can to get your order to you as quickly as possible so you can start enjoying your products.
Australian Shipping Rates
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$3.95 flat rate shipping on all orders within Australia. Delivery via Australia Parcel Post
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$7.5 flat rate shipping express shipping. Delivery via Australia Parcel Post
Dispatch
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Your DAYLY order is packed and dispatched within 1-2 business days.*
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You will be notified by email and your tracking number will be supplied.
- If you have downloaded it already, your tracking details will automatically be sent to the Australia Post App.
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All items are covered by full transit insurance unless stated otherwise.
*Please note: Dispatch times are expected to increase during peak sale periods.
Tracking My Order
The best way to track and manage your order is with the AusPost app. Simply download the app and log in with the same email address you use when purchasing from us - your order will be automatically added to the app for tracking. You can also receive updates about the delivery via the app, and you'll be able to update your delivery preferences once your parcel is on the move.
Delivery
You should expect your DAYLY delivery in 5-10 business days depending on your state.
Please note: Peak business periods can cause shipping delays. If you have concerns with your delivery, please refer to the Australia Post App and/or reach out to our Customer Experience Team if you have any further questions.
International Shipping
- We offer international shipping to a select range of international countries.
- International shipping costs will vary by country and weight. International shipping cost will be displayed at checkout.
- Progress of the delivery can be tracked on the carrier's website.
- You should expect your delivery in 5-20 business days of ordering.
- International customers are expected to cover any duties, fees or taxes associated with importing goods into their country. Each country is different in how they handle import duties and taxes, so please refer to your government's website regarding this matter to know what your final charges will be.
Note for international customers
You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them. We apologise, but DAYLY cannot control these additional costs since they are imposed by the government and not by DAYLY or the shipping company you chose to use. Unfortunately, DAYLY does not have a way to provide specific duties and fee amounts. It is determined by customs and the courier is simply the collector.